Why your receptionist should get sales training - [website]
Published: 2008-10-07 08:52:27 and has been read 516 times. Originally by: Debbie Engelbrecht.
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In sales we learn....
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Listen carefully to what the other person is saying. Facilitate / assist / help / lead / guide this person by offering your knowledge, assistance, solution and in some cases simply your empathy. Build relationships by being reliable, trustworthy, hardworking and ethical. Always work toward a win-win solution. Celebrate every success.
Heck, in my opinion, they should teach sales in junior school.
